We accept exchanges in the event that the product is damaged during transit, has a manufacturing defect or is different from your original order.
We regret to inform that we are unable to offer refunds or returns on any overseas goods.
Orders & Shipping
- All orders worldwide will be shipped through Singapore Post Office via registered mail.
- All orders will be fulfilled within 3 business days upon confirmation of payment.
- Orders placed on Saturday or Sunday are processed on the next business day.
- All orders comes with tracking, sent via email once the order is shipped.
- Overseas shipments may be subject to import duties and tax. Additional charges must be at the customer expense.
- The WorkShop has no control over these charges and accepts no responsibility for any additional overseas costs.
US / Europe: 10 - 12 business days, Asia Pacific: 5 - 7 business days, Singapore: 3 - 5 business days
- As we are a small studio, certain products are based on prints on demand. Our printer produces the prints once payment has been made.
- Please note that shipping times may vary depending upon the product.
- The WorkShop is not responsible for any delays due to an incorrect address, holidays or by incidents beyond our control.
- All prices are in Singapore Dollars (SGD).
- We only accept payment via PayPal.
- You do not need a PayPal account to checkout. You may opt to manually key in your credit or debit card details.
- We do not accept any other forms of payment, including personal cheques or direct bank transfers.
- All works displayed on this site are copyright of the credited artist.
- The material and content contained within or provided are for your personal use only and may not be used for commercial purposes or distributed commercially without permission.
- Your use of the site carries with it no rights in relation to copyright, trademarks or other intellectual property rights in the site.
- It is your responsibility to obtain permission from copyright holders or their agents before a reproduction of works or any other content is made, or this will constitute an infringement of copyright.
Our Rights To Vary The Terms & Conditions
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order Products from us.
Drop us an email at matters(at)theworkbench.sg if you do not find any answers you're looking for.